Applicant will be required to take technical support calls for installed Audio Visual products as well as Networked based Videoconferencing infrastructure products. The candidate will also have project responsibility for scheduling projects for field deployment. The applicant will work with purchasing, customers, and field personnel to coordinate delivery and installation process.
Basic Requirements
Knowledge, Skills and Abilities Required
- Ability to think & work independently and meet necessary deadlines.
- Excellent communications skills both in person and over the phone
- Good organization skills
- The ability to work with spreadsheets and other relevant computer skills.
- Excellent math skills are a must
- Problem solving and trouble-shooting skills; creative thinking.
- Effective professional-level interaction with employees, customers and colleagues.
- The ability to read schematics, and block diagrams.
- The ability to read and understand BOM and other relevant materials.
- A deep understanding of computer networks
- Working knowledge of audio visual and videoconferencing devices.
- Relevant certifications from applicable vendors or from Infocomm
- Travel may be required
- Must have a “clean” background. We regularly work in secure locations. Applicant will need to pass a background check
Qualifications
- High School is required.
- Bachelor’s degree or applicable technical degree preferred
- 3 years’ experience with Audio Visual equipment
- Relevant network experience.
- We are preferring industry certifications — Infocomm CTS, and manufacturers certification for AMX, Crestron, Extron…
- These are professional positions, for those who want to be in the professional level of the industry.
Salary: $15-$25/hour depending on experience level
Physical Demands
The physical demands are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
